Return and Exchange Policy
Our aim is to deliver quality products to you, each time you order. However, at times products may not fit right, or may not seem like the image, in real life.
We've put a simple return policy in place for times like this.
- If you are dissatisfied with your product, reach out to us to facilitate an exchange within 7 business days of receiving the product.
- Following inspection by our quality assurance team, our policy is repair following replace, and finally store credit points if the product cant be repaired or replaced.
- The store credit points must be redeemed within 6 months of credit being issued by us.
- The original shipping charges, duties, discount availed, waiver etc if any will not be refunded.
- All claims related to products purchased from our website are limited to the monetary value of the product only.
- If you have any queries, please feel free to fill the form or contact us on the details below and we shall get back to you within 48-72 hours
Email- neetu@theverandah.co.in